The future is innovation.
Although it has existed for several years, Artificial Intelligence still arouses many doubts and different questions, each of them conflicting. According to some, the new technologies are destined to make a large part of the current jobs disappear. Others believe that they will be a pretext for creating new ones. But one thing is for sure, innovation is by definition the future, and it is therefore necessary to understand how this will change it.
The consequences of AI on the world of work.
Artificial intelligence intelligently automates processes and allows companies to optimize time and value human capital. On the one hand, therefore, we look at the economic savings and the advantages that workers and businesses can obtain from new technological solutions, while on the other we fear repercussions on the number of jobs. In fact, the machines are capable of performing the complex tasks currently incumbent on the employees.
We must consider, however, that they are repetitive and alienating tasks that do not value people and their uniqueness. Automation in fact leads to a clear reduction in costs for the company and a clear increase in productivity and efficiency, not to mention that human resources can reinvest their time in more strategic activities for the business. It should also be borne in mind that new workers, skilled in their skills, are needed to create work automation programmes.
These technologies are constantly evolving but we must consider that artificial intelligence is not yet suitable for creative, interpersonal or physical work. It is therefore used more than anything else to support those who make decisions and not to take them independently. Work that is still up to human intelligence. The amount of work for employees rather than being eliminated is simplified and reduced.
The balance between automation and intellectual work.
So yes, Smart Automation will lead to the loss of many jobs. Or rather, it will be possible to reorganize human capital and allow workers to perform new and more stimulating and productive tasks. At the same time, thanks to new technologies, such as Artificial Intelligence and Robotic Process Automation, new professional figures emerge that the market needs, with new technical skills.